Frequently asked questions and answers

Flights, accommodation, meals, transfers, visa and support on site.

We offer a free preparation workshop.

The hotels are about 10 minutes from the Haram. We of course take care of smooth and comfortable transfers, so you can enjoy your time there in peace.

Unfortunately, instalments are not possible at the moment. We are working on offering instalments at 0% interest.

Yes, mosque associations and private groups are welcome.

Yes. On request we arrange accessible hotels, short walking distances to the Haram and individual support for older pilgrims. We are happy to advise you personally on your needs.

From 18. Children travelling with their parents are of course welcome too.

Yes, breakfast and dinner are always included unless stated otherwise.

Experienced tour leaders and religious guides support you with organisational and spiritual matters.

The packages are standardised, but optional extras such as room choice, meals or additional excursions are possible.

Yes, you can take Zamzam water home. We organise it so you can bring it back without any hassle. Unfortunately this is not possible for pilgrims under 2, as it is tied to a seat of their own on the plane.

Yes, all packages include basic travel insurance. Extended cover can be added.

Travel insurance can help cover certain financial risks around your trip. We are happy to discuss in person which cover suits you.

There is no single answer. Depending on the trip and your personal situation, different types of cover may be relevant. Our advisor will gladly advise you personally.

Yes. That is exactly what the personal consultation is for. You can ask your questions and have the different options explained.

The cost depends on the cover you choose and your trip, among other things. Our advisor can give you a concrete quote.

That depends on the respective policy terms. Get in touch and we will clarify the options for your family.